Effective Date: December 15, 2024

Kainyx (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our services, including A2P 10DLC messaging.

1. Information We Collect

When you opt-in to receive SMS or other A2P (Application-to-Person) messages, we may collect the following:

Personal Information: Such as your name, phone number, and any other details you provide.Device Information: Including IP address, device type, and operating system.Usage Information: Message activity (e.g., sent, delivered, or received messages).

2. How We Use Your Information

We use the information we collect to:

Deliver messages, notifications, and updates you’ve subscribed to.Provide customer support or respond to inquiries.Improve our messaging services and ensure compliance with telecom regulations.Monitor for fraud, abuse, or prohibited activity.

3. Information Sharing

We do not sell, trade, or rent your personal information. However, we may share your information with:

Service Providers: Third-party vendors who help us deliver A2P messaging services. Legal Authorities: If required by law or to protect the rights, property, or safety of Kainyx or others.

4. Data Retention

We retain your information only as long as necessary for messaging purposes or as required by law. Upon request, we can delete your personal data in compliance with applicable regulations.

5. Your Rights

You have the right to:

Opt-out of receiving messages by replying “STOP” or contacting us directly.Access, correct, or delete your personal information by emailing info@kainyx.com.

6. Security

We implement industry-standard security measures to protect your data. However, no transmission over the internet or mobile networks is entirely secure, so we cannot guarantee absolute security.

7. Opt-Out Policy

If you wish to stop receiving messages, you can:

Reply with the word STOP to any message. Contact us at info@kainyx.com to be removed from our messaging list.

8. Changes to This Policy

Kainyx reserves the right to update this Privacy Policy at any time. We encourage you to review this policy periodically to stay informed about how we protect your data.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: info@kainyx.comPhone: 8839745286